The Dangerous Drugs Board (DDB) has successfully secured TÜV Rheinland’s formal recommendation for ISO 9001:2015 recertification, marking a significant achievement driven by the collective efforts of the entire DDB team, led by top management. This milestone follows the successful completion of a rigorous external quality audit.
Throughout the audit, the DDB demonstrated full transparency, with all units collaborating to present comprehensive evidence of compliance with stringent quality management standards. The audit highlighted six best practices while identifying areas for improvement, which the DDB is fully committed to addressing as part of its ongoing mission to elevate service delivery.
This recertification is a testament to the dedication and hard work of every DDB employee, reaffirming the agency’s unwavering commitment to quality management, operational excellence, and continuous improvement.